You can request a quote through the “Get a Quote” page, via WhatsApp, or by email. After confirmation and payment, we send a digital voucher with all service details.

Payment options depend on the service and confirmation stage. We typically provide a secure payment link for card payments (Visa/Mastercard). Bank transfer options may be available (details are shared upon confirmation). PIX is available for Brazilian clients upon request.

For weddings and events, payment terms are defined in the proposal/contract. For single transfers and standard tours, full payment is required to confirm the booking.

As a reference, Lisbon Airport ? city center starts from €37. Final pricing depends on date/time, pickup details and luggage. For other destinations (Cascais, Sintra, etc.), please check the Transfers page or request a quote.

Yes — including nights, weekends and public holidays.

Yes. We monitor flights and coordinate the pickup accordingly. Complimentary waiting time starts from the scheduled pickup time or the actual landing time (if later) — whichever is later. In exceptionally long delays, rescheduling is subject to availability.

Airport: 60 minutes
Ports / train stations: 30 minutes
Other pickups: 20 minutes
Extra waiting time: €12 per 15 minutes (per vehicle)

Yes, upon prior request and free of charge. Mandatory in Portugal up to 12 years old or 135 cm.

Always private, with a professional driver dedicated to your party.

Bestourspt® drivers do not wait inside the terminal. The meeting point is outside Arrivals, exits 5–7, by the main Metro entrance. You will be contacted via WhatsApp after landing.

Yes, but services must start or end in the Lisbon district.

Yes. All tours are private and tailored to your interests, pace and schedule.

Sintra & Cascais (including Pena Palace and Cabo da Roca), Lisbon highlights, Fátima–Nazaré–Óbidos, Évora and Arrábida. We also design multi-day itineraries across Portugal and Spain.

Yes — airport transfers, guest logistics, venue shuttles and multi-vehicle coordination. Each wedding gets an exclusive booking link with a 10% discount for guests on transfers/tours.

Yes. In addition to our private vehicles, we can arrange coach/bus transportation for large groups — ideal for weddings, conferences, and corporate events.

Single transfers & tours:
Up to 48h before: full refund (minus bank fees)
48h to 24h: 50% refund
Less than 24h: non-refundable

Weddings / events and large-scale services:
Up to 15 days before: full refund (minus bank fees)
15 days to 72h: 50% refund
Less than 72h: non-refundable

It is considered a no-show and it is non-refundable.

Yes — our team speaks Portuguese, English, French, Italian and Spanish.

Yes. We recommend it to secure schedules and preferred conditions.

Our pricing is transparent and confirmed in writing based on itinerary and service details. The service is private with a professional driver, VAT and tolls included, with no hidden fees.